Risant: Creating a New Health System
Product: Risant Health System
Users: Patients, Doctors, Nurses, and Hospital Administrators
Objective: Kaiser Permanente created Risant Health to scale its technology, clinical knowledge, and operational processes to newly acquired health systems. My team was tasked with identifying the best of KP and customizing it for implementation at new health systems.
My role: Product Design Lead across a wide range of deliverables—personas, customer journeys, prototypes, a white-label design system, Risant's brand narrative and website, change management materials, and codified operational practices.
Who I collaborated with: Doctors, Hospital Administrators, Product Managers, Engineers, Architects, Management Consultants, Client Stakeholders,
Outcome: Delivered foundational assets—white-label design system, external website, brand narrative, and operational playbooks—while aligning clinical, technical, and operational stakeholders on Risant's product vision. Implementation ongoing.
